Talivo Terms and Conditions

Last updated: August 17, 2026

These Terms and Conditions ("Terms") form a legally binding agreement between you and learnfromdata.ai ("Talivo", "we", "us", or "our") for access to and use of the Talivo mobile app, web app, APIs, and related services (collectively, the "Service").

By installing, accessing, or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not install or use the Service.

1. Eligibility and Accounts

1.1 You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you may only use the Service with permission and supervision from your parent or legal guardian where required by applicable law.

1.2 You must provide accurate account information and keep it updated.

1.3 You are responsible for safeguarding your account credentials and for all activity under your account.

1.4 You may not transfer your account without our prior written consent.

1.5 You may not create accounts by automated means, use another person's credentials, or impersonate another individual or entity.

1.6 We may require identity, ownership, or account-security verification steps when investigating fraud, abuse, legal complaints, or account compromise.

2. Service Description

2.1 Talivo provides language-learning features, including user-generated cards, decks/topics, sharing with friends, and collaborative interactions.

2.2 The Service may change over time. We may add, modify, pause, or remove features without prior notice where legally permitted.

2.3 Availability may vary by region, device, operating system, and app store policies.

3. User-Generated Content (UGC)

3.1 "UGC" means any content you upload, create, submit, display, or otherwise make available through the Service, including text, images, names, profile media, cards, topic decks, and reports.

3.2 You retain ownership of your UGC. You grant Talivo a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, cache, reproduce, adapt, process, format, transmit, display, and distribute UGC solely to operate, secure, moderate, maintain, improve, and provide the Service.

3.3 You represent and warrant that:

• you have all rights needed to submit your UGC;
• your UGC does not infringe or violate rights of others;
• your UGC complies with these Terms and applicable laws.

3.4 UGC is private by default. No other user can access your UGC unless:

• you and the other user are accepted friends; and
• you explicitly share content through Talivo's topic-deck sharing flow; and
• the receiving user accepts the sharing request.

3.4.a Community decks are a deliberate public-sharing mode. If you choose to publish content as a community deck, you explicitly authorize broader visibility to users beyond your accepted friends, as defined by product functionality at that time.

3.5 Outside those accepted friend-and-share flows, UGC is not made visible to other users. Talivo personnel and authorized processors may access UGC only on a strict need-to-know basis for operations, security, fraud prevention, abuse handling, legal compliance, and support.

3.6 We do not make your UGC publicly searchable by default.

3.7 You remain solely responsible for your UGC and for consequences of sharing decisions made through available privacy and sharing controls.

4. Prohibited Content and Conduct

You may not use the Service to create, upload, share, request, distribute, or promote content or behavior that includes:

• Illegal activity or instructions for illegal activity.
• Child sexual abuse material, child exploitation, or grooming behavior.
• Sexual violence, non-consensual intimate imagery, or exploitation.
• Terrorist content, violent extremism, or credible threats of violence.
• Harassment, hate speech, bullying, stalking, or targeted abuse.
• Doxxing, privacy invasion, or unauthorized disclosure of personal data.
• Impersonation, identity fraud, phishing, scams, or deceptive practices.
• Malicious software, harmful code, or attempts to disrupt systems.
• Copyright, trademark, or other intellectual property infringement.
• Spam, coordinated inauthentic behavior, or artificial amplification.
• Content designed to exploit, endanger, or harm minors.

You may not:

• evade enforcement, safety restrictions, or account actions;
• create replacement accounts to bypass suspensions or blocks;
• abuse reporting systems with malicious or knowingly false reports;
• attempt to access or disclose content that is not authorized for you.

5. Moderation, Enforcement, and Appeals

5.1 We may use automated and human review to detect and act on violations.

5.2 Where lawful, we may warn, remove content, limit visibility, restrict features, freeze sharing, suspend accounts, or terminate access for policy, safety, or legal violations.

5.3 We may preserve and disclose relevant information where required by law, valid legal process, or to protect rights, safety, and platform integrity.

5.4 Users can report content/accounts through in-app reporting tools. We may prioritize severe safety and legal risks.

5.5 If your content or account is actioned, we may provide notice, reason codes, and an appeal path where required by law and safety constraints.

5.6 We may maintain moderation records, evidence snapshots, and audit logs for safety, legal, and quality-control purposes, subject to applicable retention requirements.

6. Friend Requests, Sharing, and Social Features

6.1 You are responsible for deciding who can interact with your content and account.

6.2 Sharing features are provided "as-is" and are limited by product controls, including friend status and explicit share acceptance.

6.3 You may not use social features to evade blocks, re-contact users who revoked access, or conduct harassment/spam.

6.4 Access rights to shared decks can be revoked by platform action or feature changes where necessary for safety, security, legal compliance, or product integrity.

7. Reporting Abuse

7.1 You can report users or content via in-app tools.

7.2 Abuse of reporting systems (false, malicious, or mass reports) may result in restrictions.

7.3 We do not guarantee any specific outcome for each report, but we review reports according to internal severity and queueing criteria.

8. Intellectual Property and Copyright Complaints

8.1 The Service, excluding user-owned UGC, is owned by learnfromdata.ai or its licensors and protected by applicable laws.

8.2 If you believe content infringes your copyright or other IP rights, contact us at info@learnfromdata.ai with:

• identification of the work claimed infringed;
• identification of allegedly infringing material;
• your contact details;
• a good-faith statement and authority statement.

8.3 We may remove allegedly infringing content and may terminate repeat infringers where appropriate.

8.4 We may request additional details to validate ownership, authority, and scope of the claim before taking final action.

9. Privacy and Data Handling

9.1 Our Privacy Policy explains how we collect, use, share, and retain personal data.

9.2 By using the Service, you acknowledge processing of data as described in the Privacy Policy, including moderation-related processing and retention for safety and legal compliance.

9.3 Safety- and abuse-related processing may include automated signals, account-link analysis, and investigator review where permitted by law.

10. Paid Features and Subscriptions

10.1 Some features require a paid Premium subscription. Premium is offered as an auto-renewing monthly plan and an auto-renewing yearly plan, billed through the Apple App Store or Google Play.

10.2 Payment is charged to your Apple ID or Google Play account at confirmation of purchase. The selected plan renews automatically each month or year unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

10.3 You can manage or cancel your subscription in your Apple ID or Google Play account settings. Refunds, taxes, and billing disputes are handled by Apple or Google under their terms.

10.4 We may change pricing, packages, or paid feature scope in the future where lawful and with required notice. Changes to an existing auto-renewing subscription follow the store's rules.

11. Third-Party Services

11.1 The Service may integrate third-party sign-in, hosting, payment, or other providers.

11.2 We are not responsible for third-party services, websites, or terms; your use of those services is governed by their policies.

12. Service Availability and Changes

12.1 We do not guarantee uninterrupted, secure, or error-free operation.

12.2 We may suspend access for maintenance, security, abuse prevention, legal compliance, or technical reasons.

12.3 We may deploy updates required for safety, legal, and interoperability reasons. Continued use may require installing updated versions.

13. Disclaimers

13.1 The Service is provided on an "as is" and "as available" basis to the fullest extent permitted by law.

13.2 We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by law.

13.3 We do not endorse or guarantee the accuracy, safety, legality, or quality of UGC posted by users.

14. Limitation of Liability

14.1 To the maximum extent permitted by law, learnfromdata.ai and its affiliates, officers, employees, and agents are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, data, goodwill, or business interruption.

14.2 To the extent liability cannot be excluded, our aggregate liability for claims arising from or relating to the Service will not exceed the greater of:

• the amount you paid to us for the Service during the 12 months before the claim; or
• EUR 100.

14.3 Nothing in these Terms excludes or limits liability that cannot be excluded by law, including certain rights for consumers.

15. Indemnification

You agree to defend, indemnify, and hold harmless learnfromdata.ai and its affiliates, officers, employees, and agents from claims, liabilities, losses, and expenses (including reasonable legal fees) arising from your UGC, your use of the Service, or your violation of these Terms or applicable law.

16. Suspension and Termination

16.1 You may stop using the Service at any time.

16.2 We may suspend or terminate your access if you violate these Terms, create legal/safety risk, or where required by law.

16.3 Clauses that by nature should survive termination (e.g., IP, disclaimers, liability limits, indemnity, dispute terms) survive termination.

17. Governing Law and Disputes

17.1 These Terms are governed by the laws of Belgium, excluding conflict-of-laws principles.

17.2 If you are a consumer residing in the EU/EEA/UK/Switzerland, mandatory consumer protections in your country of residence remain applicable.

17.3 Courts of Brussels, Belgium have non-exclusive jurisdiction, subject to mandatory consumer forum rights.

18. Changes to These Terms

18.1 We may update these Terms to reflect legal, security, or product changes.

18.2 We will update the "Last updated" date and provide additional notice where legally required.

18.3 Continued installation, access, or use after updated Terms become effective constitutes acceptance of the updated Terms.

19. Contact

For legal, policy, abuse, or intellectual property questions, contact: info@learnfromdata.ai.

20. Legal Review Notes (Complete Before Public Launch)

The clauses below should be reviewed by counsel for each launch region before broad release:

• Governing law, jurisdiction, and consumer rights language.
• Liability cap amount and enforceability.
• Age threshold, parental consent, and child safety wording.
• Notice-and-takedown process requirements (including jurisdiction-specific procedure).
• Transparency and appeal obligations under regional platform regulations.
• Data retention/evidence preservation periods and law-enforcement handling.
• Operational handling of privacy-by-default sharing constraints.

This document is a strong operational baseline, not legal advice.